Accepted Workshops / Call for Workshop Participation

Workshops will be held on 1st October 2019. Attendance is by invitation — prospective attendees should follow the expression of interest or position paper process as specified and managed by each workshop’s organisers. See each workshop’s individual website, listed below, for submission and attendance details.

Workshop 1: Measuring Holistic User Experience: Keeping an Eye on What Matters Most to Users
Workshop 2: Designing Bounded & Nuanced Mobile Technology for Children and Parents
Workshop 3: Where Art Meets Technology: Integrating Tangible and Intelligent Tools in Creative Processes
Workshop 4: Scrappy User Research: How to Get Feedback in 24 Hours or Less
Workshop 5: Designing Mobile Technologies for Neurodiversity: Challenges and Opportunities

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Measuring Holistic User Experience: Keeping an Eye on What Matters Most to Users

Organisers: Evelyn Tio, Heidi Toussaint, Dawn Shaikh

When it comes to how we define success metrics for our products, teams often leave out the user. Daily active users, conversion rates, % uptime, CSAT – these are all important metrics to keep track of from a product and business perspective, but none of these fully capture the user’s perspective. They don’t give insight into what users care about and what they’re trying to achieve. With qualitative research, we gain a deep understanding of what matters to users, but these insights are often quickly forgotten by product teams. In this workshop, we’ll introduce Critical User Journeys (CUJs: important tasks your user needs to be able to complete) and Experience Outcomes (XOs: your user’s fundamental emotional needs) as tools that will enable product teams to prioritize based on what matters to users.

[Link]

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Designing Bounded & Nuanced Mobile Technology for Children and Parents

Organisers: Ying-Yu Chen, Yuan-Chi Tseng, Chia-Yu Chen and Tina Yuan

In this workshop, we intend to bring scholars and practitioners of MobileHCI conference who is interested in designing technology use for children and their parents. Parents are concerned with technology addiction for their children but generally feel loss of control in the ubiquity of mobile devices. We believe mobile design community can contribute meaningful ideas in this space. The goal of this workshop is for participants to co-develop a shared vocabulary and framework for “designing bounded and nuanced technology” as a strategy to be deployed in conceiving and implementing mobile technologies for family use.


[Link]

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Where Art Meets Technology: Integrating Tangible and Intelligent Tools in Creative Processes

Organisers: Janin Koch, Cameron Steer, Andrés Lucero, Makayla Lewis, Wendy Mackay, Jennifer Pearson and Simon Robinson

Art and design are an essential aspect of our culture and how we interact with the world. Artists and designers use a wide selection of tools, which, with the progression of digital technologies is rapidly growing. This change has opened up new opportunities for the Mobile HCI community to build creative supportive tools for this group. The digital switch has come with many benefits such as lowering barriers, mobile work environments and mass production for distribution of work. Along with these benefits we also see challenges of how art and design processes work and its future perception in society. As technology takes a more significant role in supporting art and design what will this mean for the individual artist or designer? The focus of this workshop is to bring together researchers and practitioners to explore what the future of digital art and design will hold. The exploration will centre around synthesizing key challenges and questions, along with ideas for future interaction technologies that consider mobile aspects of digital art.

[Link]

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Scrappy User Research: How to Get Feedback in 24 Hours or Less

Organisers: Megan Torkildson, Denise Su, and Aditi Bhargava

Demands of the fast paced tech industry can leave little time for rigorous UX research. Some teams may not even have dedicated UX researchers or access to users. This workshop will focus on teaching various research methods to apply in 24 hours or less, at any phase of the product life cycle. We will demonstrate how to apply four methods; heuristic evaluations, cafe studies, surveys and remote user testing. These methods have been successfully used to provide immediately actionable results for our teams.

[Link]

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Designing Mobile Technologies for Neurodiversity: Challenges and Opportunities

Organisers: Amon Rapp, Federica Cena, Christopher Frauenberger, Niels Hendriks and Karin Slegers

Mobile applications have a great potential in making everyday environments more accessible from the cognitive point of view, allowing neurodiverse people, such as individuals with autism, dementia, or ADHD, to gain independency and find continuous support. This workshop will discuss the main technological, methodological, theoretical and design issues that researchers and practitioners are facing when designing mobile devices and services for neurodiversity, exploring novel strategies to address them. In doing so, we want to focus on the neurodiverse people’s idiosyncratic needs, also exploring ways for directly involving them in the design process.

[Link]