Using the Remo Conference Platform

MobileHCI 2021 will be hosted on Remo, an interactive virtual event platform with a 2D floorplan view, as the main conferencing tool.

Getting Started

1. Check your System and Browser Compatibility

  • We recommend using a computer or laptop with a working microphone and camera for the best and full conference experience.
  • Remo does not support tablets and iPads but supports iOS and Android phones.
  • Go to and run the system check. We recommend using Google Chrome as your browser.
  • If system check fails, make sure to use Supported OS, Devices and Browsers.

2. Register, Sign-In and Set Up Remo Account

  • If you are a registered attendee, you should receive an invitation email to join the Remo event and a link to the event. Invitations will be sent out on 24th September 2021. We will use the same link throughout the conference.
  • Register or sign in using the same email account that you used for conference registration.
  • Set up your Remo Profile (contact info, photo, social media links, etc.).
  • If you have trouble joining the Remo event, please contact our virtual chairs:

3. Within the Remo Event

Conversation Mode

When you join the event, you will be randomly assigned to a table in the floorplan layout. This is called “Conversation Mode”. remo_guide1

  • You can move between tables by double-clicking on empty seats.
  • You can then talk with other attendees at the same table.
  • Note that you cannot move to a full table.
  • There are three floors within the event (accessed on the Left Panel)
Posters and Demos:
  • Each floor has a different group of posters and demos
  • Click on “Whiteboard” on the Bottom Panel to view a Miro board with the Posters and Demos for the current floor.
  • During Posters and Demos sessions, you can navigate between the tables in the Posters and Demos Area and discuss with authors/presenters.
Chill and Networking Area:

These tables are for attendees to relax and network with other attendees.


You can join the helpdesk table for live assistance


Presentation Mode

During Keynotes and Paper Sessions, we will enter the Presentation Mode.

  • You can send questions through the Q&A tab
  • Message other attendees or the whole audience through the Chat tab and send live emoji reactions.
  • At the end of each session, the event host will switch the view back into Conversation Mode and everyone will return to the same floor that they were last on.

Instructions for Presenters and Speakers

These instructions are for presenters (full paper, posters, and demos), session chairs, and keynote speakers at the conference.

Device and Browser

  • You must use a computer or laptop with a working microphone and camera when presenting or sharing screens in Remo. You cannot do so using phones or tablets.
  • Use these compatible browsers if you are screen sharing
    • Google Chrome: 77+ or above on Mac or Windows
    • FireFox: 76+ or above on Mac or Windows


All presenters, session chairs and speakers have to attend a 30-min rehearsal slot prior to the conference to test your set-up.

The rehearsals will be run during these times:

  • 25 Sep (Sat) 09:00-10:30 CET
  • 25 Sep (Sat) 17:00-18:30 CET
  • 26 Sep (Sun) 09:00-10:00 CET
  • 27 Sep (Mon) 09:00-11:30 CET
  • 27 Sep (Mon) 15:00-19:30 CET

Please sign up for a rehearsal slot here.

Presentation Set-Up

  • Arrive at least 5-10 min before your session. Full paper presenters have to check in with their session chair.
  • Find a quiet space where you will not be interrupted
  • Avoid backlights such as windows behind you
  • Test your equipment before presenting
  • Follow this guide for sharing presentation slides in Remo
  • Note that by default, Remo does not propose virtual backgrounds, so we suggest that you find a space with a plain background when presenting. However, here are some virtual background options:
    • In-built virtual backgrounds in Remo (BETA) are available only for Google Chrome browser but it slows down your connection and it is not recommended if you have a slow internet connection (Guide to setup)
    • You can also consider using tools such as OBS or 3rd-Party tools


  • Try refreshing your screen.
  • Approach Helpdesk
  • See if these Troubleshooting Guides help to resolve your issue.
  • Ask for help using the “Need Help” button at the bottom left corner.
  • Email